Congratulations! We are thrilled you have decided to become a Sysco customer and look forward to becoming your most valued and trusted business partner!

By now, you may have received an email or two from us.


The first email you will receive is your credit application. This will be sent from sysconoreply@sbs.sysco.com. Your application should take approximately 15 minutes to complete and will be reviewed in fewer than 24 hours once submitted. Once your application is approved and your credit terms are assigned, you’ll be able to place your first order with credit terms. If you are unable to complete the application right away, you have the option to make a purchase with your credit card by simply activating your Sysco Shop account.


The second email you will receive contains your account information. This email will be sent from customeronboarding@sysco.com. Please keep this information for your records.

Within 4 hours of receiving your first email, you will receive an email from usermanagement@corp.sysco.com allowing you to setup your delivery preferences and set a password to activate your Sysco Shop account. Once you’ve activated your Shop account, you can search our online catalog, browse the Best of Sysco list, and even make a purchase with your credit card. Please work with your Sales Consultant for any questions about specific products you'd like to purchase.

Be sure to check out the helpful resources below that walk you through the process and offer answers to your questions. If you have any questions about the application process, contact us at customeronboarding@sysco.com.

Additional Resources:

How to reach customer support

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